Legal

Terms of Service

Last updated: 1 September 2026

1. Scope and definitions

These terms apply to every order placed on ferbmealplans.com (the "Store"). "We", "us" and "our" mean the owner and operator of the Store named below. "You" means the customer. "Products" means the digital PDF files we sell.

The owner and operator of the Store is Lumevera Ltd, a private limited company registered in England and Wales.

By placing an order you accept these terms. Please read them before you buy. Contact: info@ferbmealplans.com.

2. Account registration

You may create an account to keep your downloads in one place. You must give accurate details, keep your password confidential and tell us promptly if you think someone else has used your account. You are responsible for activity under your account.

3. What you are buying

Every product on this site is a digital PDF download and nothing else. Products do not include coaching, live sessions, calls, check-ins, video content, app access, memberships, subscriptions, community access, personalised nutrition advice, physical items, food delivery or ingredient boxes.

Product pages show the plan length, number of recipes, meals per day, average prep time, diet type and PDF page count. Images are illustrative.

4. Prices and payment

All prices are shown in pounds sterling (GBP) and include VAT where it applies. The price shown at the time you place your order is the price you pay. Payment is taken in full at checkout by our payment provider.

If a price is displayed incorrectly because of an obvious error, we will contact you before dispatching the download and you may confirm the correct price or cancel.

5. Delivery

Delivery is by instant download after successful payment. We also send download links to the email address you give at checkout. If a link does not arrive within one hour, check your spam folder and then email info@ferbmealplans.com.

6. Cancellation rights and how they are lost

Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 you normally have 14 days to cancel a distance contract.

For digital content supplied immediately, that right is lost once supply begins, provided you have given express consent and acknowledged the loss of the right. At checkout you must tick a box consenting to immediate delivery and acknowledging that you lose your right to cancel once the download begins. If you tick that box and the download starts, you no longer have a 14-day cancellation right.

If you have not started the download and you are still within 14 days, email info@ferbmealplans.com and we will cancel and refund your order.

7. Your rights if something is wrong

Under the Consumer Rights Act 2015 digital content must be of satisfactory quality, fit for purpose and as described. If a PDF is faulty, corrupt, incomplete or materially different from its description, you are entitled to a repair or replacement, and to a price reduction or refund where a repair or replacement is not possible or not provided within a reasonable time. Nothing in these terms affects those rights.

8. Refunds

Send refund requests to info@ferbmealplans.com with your order reference. We review each request and reply within five working days. Approved refunds are returned to the original payment method within 14 days. Because the products are digital and downloaded instantly, we cannot generally refund a change of mind once the download has begun, except where your statutory rights apply.

9. Licence and permitted use

When you buy a product we grant you a personal, non-exclusive, non-transferable licence to download, store and print the PDF for your own household use.

You may not:

  • share, upload, email or publish the PDF or any part of it;
  • resell, rent, sublicense or redistribute the PDF;
  • use the recipes or layouts commercially, including in a business or paid service;
  • remove copyright notices or attempt to bypass any file protection.

We may suspend access where a licence is seriously or repeatedly breached.

10. Intellectual property

All content on this site and inside the PDFs, including text, recipes, photography, illustrations, layouts and the Ferb Meal Plans name and logo, is owned by us or licensed to us and is protected by copyright and other rights.

11. Health and nutrition disclaimer

Our products are for general information only. They are not medical advice, dietetic advice or a personalised nutrition plan, and they are not a substitute for professional care.

Always check ingredient labels yourself for allergens and intolerances. Recipes may contain or come into contact with common allergens.

Speak to your GP or a registered dietitian before making significant changes to your diet, particularly if you are pregnant, breastfeeding, under 18, managing a medical condition, taking medication, or have a history of disordered eating. Results vary from person to person and we do not promise any specific outcome.

12. Limitation of liability

We do not exclude or limit liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot be excluded or limited by law, including your statutory rights as a consumer.

Subject to that, we are not liable for losses that were not foreseeable, for losses caused by your failure to follow safe food handling or storage practice, or for business losses. Where liability can lawfully be limited, it is limited to the amount you paid for the product concerned.

13. Availability and changes to the site

We aim to keep the site available at all times but we may suspend it for maintenance or technical reasons. We may add, change or withdraw products at any time, which does not affect orders already placed.

14. Changes to these terms

We may update these terms. The version that applies to your order is the version published when you placed it. The date at the top shows the current version.

15. Complaints and governing law

Please raise any complaint with info@ferbmealplans.com first. These terms and any dispute arising from them are governed by the laws of England and Wales, and the courts of England and Wales have non-exclusive jurisdiction. If you live in Scotland or Northern Ireland you may also bring proceedings in your local courts.